Because your satisfaction is our top priority, we will provide you with a single point of contact throughout a project whose job is to communicate on a timely basis and make sure your requirements are being met throughout the life of the project. We expect that, during a project, there will be a very close relationship between our teams, particularly between our biostatisticians and the client’s functional groups (e.g. project management, data management, programming or medical writing).  Our management will also be checking with the client and with the point of contact during the project to ensure that the relationship is working successfully.